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Privacy Policy

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Privacy Policy

We collect personal information including name, phone, and email to manage appointments and communication.
We use this information for scheduling, follow-ups, and marketing communication.
By submitting your information, you agree to receive SMS and email messages. Message frequency may vary. Reply STOP to opt out.
We do not sell your information.

1. Information We Collect

We may collect the following information:

  • Name
  • Email
  • address
  • Phone number
  • Service request details
  • IP address
  • Browser/device information
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries and customer support requests
  • Send SMS and email communications
  • Send marketing communications (only with your consent)
  • Improve website functionality and performance

3. SMS Communication & Opt-In

 By providing your phone number and opting in through our website forms, you consent to receive SMS messages from CleanStream Solutions. Types of Messages You May Receive:

  • Appointment confirmations and reminders
  • Service-related updates
  • Customer support messages
  • Marketing messages (approximately 1–3 per month)

Message Frequency:

Message frequency will vary based on your interactions with our services, but marketing messages will not exceed 1–3 messages per month. 

Message & Data Rates: Message and data rates may apply depending on your mobile carrier. Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at:

Email: [email protected] Phone: (207) 355-7555

SMS Data Protection (CRITICAL) SMS opt-in or phone numbers collected for SMS purposes are not shared, sold, or disclosed to any third parties or affiliates for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience

You can disable cookies through your browser settings.

5. Data Security

We implement reasonable safeguards to protect your information, including:

  • SSL encryption
  • Secure data storage
  • Limited access to personal information

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of communications at any time

To make a request, contact us at: Email: [email protected] 

7. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary to:

  • Provide our services
  • Comply with legal obligations

8. Third-Party Services

We may use third-party services such as analytics tools that collect and process data to help improve our website and services.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For any questions about this Privacy Policy, please contact:
Email: [email protected]
Phone: (207) 355-7555

Compliance Notes

This Privacy Policy includes: – Clear SMS opt-in explanation – Defined message types (including marketing 1–3/month) – STOP and HELP instructions – Strong no-sharing statement for SMS data – User rights and data protection disclosures

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